Sharing on the local network is a function that requires a number of elements external to Heredis.
Here is a list of requirements to make sure this feature runs smoothly :
- You must make sure that the version number of Heredis running on both devices is the same.
(For example, if Heredis 2022 runs on the one device and Heredis 2023 runs on the other one, sharing the file will be unsuccessful because these two versions are not compatible.)
- Device protections must be properly set to allow sending, receiving and writing data. You can identify the active antivirus on your Windows computers from this page: Click here.
You will also find the necessary settings for Heredis to work properly.
- Internet network quality must be sufficient to send and receive the file. Please check your network quality by following the instructions given here : Click here.
- Your devices must be connected to the same network.
On this page, you'll find instructions for identifying which network is connected: For Windows - For Mac
Make sure there are no VPNs actives on your devices - you'll find the necessary instructions in this article: For Windows - For Mac
- The operating systems of both devices must be up-to-date and supported by their publishers. You'll find methods for identifying the precise version of your operating system on these pages for Windows, for macOS, for iOS mobile devices, for Android mobile devices.
- You must check that your devices meet the minimum requirements indicated on our product sheets.
- Genealogy files must not be stored in clouds. Clouds are online storage systems. The very system of cloud synchronization creates interference on genealogy files, which can result in file blocking and data loss. If you transfer the family tree file via a cloud, make sure you download it to your devices and always use the downloaded versions of your files, not those stored in clouds.
Note
- "Sharing on the local network" is designed to link only two machines at a time in dual chat setup. If you wish to share your file with a third machine, this is possible. However, you'll need to be very careful about the modifications you make. You should also be aware that this use is outside the scope of the original purpose of the function.
- If your file has already been shared between your two devices and you want to share the new information, the "Share on local network" function will compare the date and time of the last changes saved on the two devices and determine which is the most recent. This newer file will overwrite the previous one. It is therefore essential not to enter data on two different machines at the same time, as only the data in the more recent file will be retained on both machines.
- Sharing takes a lot of resources, so it's important not to do anything else on the computer. It's also important to be patient: "and remember, just because you don't see anything doesn't mean that nothing is happening"